Privacy Policy for Roaming Dreams

Last Updated: September 2026

At Roaming Dreams, accessible from www.roamingdreamsthailand.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by Roaming Dreams and how we use it.

1. Information We Collect

When you book a tour or contact us through our website, we may ask you to provide personal information, including:

  • Personal Details: Full name, nationality, passport number, and date of birth (required for national park entries and mandatory travel insurance).

  • Contact Information: Email address, phone number, and messaging handles (WhatsApp/Line).

  • Booking & Travel Details: Hotel pickup locations, travel dates, dietary restrictions, and special requirements.

  • Payment Data: Payment transactions are processed securely via Stripe. We do not store or have access to your full credit card numbers or sensitive payment credentials on our servers.

2. How We Use Your Information

We use the information we collect to:

  • Process and confirm your tour bookings and itineraries.

  • Provide customer support and send updates regarding your upcoming trip.

  • Arrange mandatory accident insurance and national park permits.

  • Comply with local legal obligations and tourist safety regulations in Thailand.

3. Data Sharing & Third Parties

We respect your privacy and will never sell your personal information. We only share necessary data with trusted third parties to fulfill your booking:

  • Payment Processors: Stripe (for secure checkout handling).

  • Local Operations: Transport providers, boat operators, eco-lodges, and park authorities solely for seamless service execution and insurance coverage.

4. Cookies and Web Analytics

Like many websites, Roaming Dreams uses cookies to store information about visitors' preferences and optimize user experience based on browser type or browsing behavior. You can choose to disable cookies through your individual browser options.

5. Your Data Protection Rights

You have the right to request access to, correction of, or deletion of your personal data stored with us at any time.

6. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at: