Frequently Asked Questions
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Yes! Every journey with Roaming Dreams is 100% private. You will have your own executive vehicle, private driver, and dedicated local guide, giving you total freedom to travel at your own pace without sharing with strangers.
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Absolutely. While we offer carefully curated signature itineraries, we specialize in tailor-made journeys. Let us know your preferences, dietary needs, or physical condition, and we will craft a seamless itinerary just for you.
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We offer complimentary door-to-door pickup and drop-off from any hotel, resort, or private villa in Khao Lak and surrounding areas in Phang Nga. Pickups from Phuket or Krabi can also be arranged upon request.
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Yes! Because our tours are completely private, we can adjust the tempo, walking speed, and rest breaks to suit families with young children or seniors comfortably.
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We recommend bringing a small daypack with comfortable walking shoes, swimwear, reef-safe sunscreen, insect repellent, and a camera or dry bag. For full details, feel free to check our Packing Guide on our blog!
Booking & Payment
How far in advance should I book?
We recommend booking at least 1–2 weeks in advance, especially during the peak season (November to April), as our private tours have limited daily availability.
What is your cancellation policy?
Free cancellation is available up to 7 days before the tour date. If a tour is canceled due to severe weather, you can reschedule or receive a full refund.
What payment methods do you accept?
We accept bank transfers, and international transfer services.
Services & Inclusions
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Yes, all national park entrance fees, boat transfers, and licensed guide services are fully included in our private tour packages.
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Yes, round-trip transfers from your hotel in Khao Lak are included. Transfers from Phuket or Krabi can also be arranged upon request.
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Absolutely! Please inform us of your dietary requirements when booking, and we will prepare appropriate meals for you.
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Tours usually proceed during light rainforest rain. However, if the weather is unsafe, our guide will adjust the itinerary or offer options to reschedule or refund.
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Yes, all our guides are fully certified local experts who speak fluent English and are passionate about sharing nature and local culture.
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Yes, basic travel accident insurance is provided for all guests in accordance with Thai tourism regulations.